Let's explore this report!
The Services Not Set Up Report lists equipment without an active service contract.
This report helps users to:
Identify equipment requiring service setup.
Monitor gaps in service coverage across branches and sites.
Support compliance with service agreements.
Plan service contracts to reduce equipment downtime.
Getting There
To access the Services Not Set Up Report in Service Geeni, follow these steps:
Open the Business Intelligence module.
Click on the Reports sub-module.
In the Reports window, navigate to the Scheduling category.
Click the Services Not Set Up module to open the report.
Click the Apply button to generate the report.
This report has no filters. Instead, you are taken straight to the report.
Column Breakdown and Key Fields
Each row in the report represents a piece of equipment without a linked service contract.
Column Name | Description |
Created Date | The date the equipment was added to the system. |
Equipment ID | Unique identifier for the equipment. |
Make | The manufacturer or brand of the equipment. |
Model | The specific model of the equipment. |
Serial Number | The serial number assigned to the equipment. |
Branch | Branch number associated with the equipment. |
Site ID | Customer site ID where the equipment is installed. |
Site Location | Physical location of the customer site. |
Insight: Regularly reviewing this report ensures that all equipment has the necessary service contracts in place. This helps reduce unplanned downtime and improves overall service coverage.
The Services Not Set Up Report is an essential tool for operational oversight and service management within Service Geeni.
Review this report regularly to ensure all equipment is covered by active service contracts. This will help maintain consistent service delivery and prevent gaps in equipment maintenance.