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Service Geeni Web Application Compatibility Guide

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Written by Jui Hande
Updated over a week ago

To ensure optimal performance and a seamless user experience with the web application, please review the following compatibility requirements. These specifications are designed to help users avoid technical issues and enjoy full access to all features.

Browser Compatibility

Our application is optimized for Google Chrome. For best results, we recommend using the latest version of Chrome. While other modern browsers may function adequately, Chrome ensures full feature support and peak performance.

Screen Resolution Requirements

  • Minimum resolution: 1280 Γ— 720 pixels

  • Higher resolutions are supported and may enhance visual clarity, but 1280 Γ— 720 is the baseline to prevent layout or display issues.

Recommended System Specifications

While the application is accessible on a wide range of devices, the following specifications are recommended for the most responsive and reliable experience:

Operating System

  • Windows 10 or later

  • macOS 12 (Monterey) or later

  • Most modern Linux distributions

Processor (CPU)

  • Intel Core i5 (10th generation) or AMD Ryzen 5 equivalent or higher

Memory (RAM)

  • Minimum: 8 GB

Storage

  • Minimum: 256 GB SSD

  • SSD storage is recommended for faster load times and smoother operation

Graphics

  • Integrated graphics are sufficient for standard usage

  • Dedicated graphics (e.g., NVIDIA MX series or better) may improve performance for data-heavy visualizations

Internet Connectivity

A stable broadband connection with a minimum download speed of 10 Mbps is recommended. Slower connections may result in delays or reduced responsiveness, particularly when loading large datasets or accessing real-time features.

Browser Settings

To ensure full functionality, please verify the following browser settings are enabled:

  • JavaScript

  • Cookies

These settings are essential for interactive features and session management.

If your system does not meet the recommended specifications, the application may still be accessible, but performance could be impacted. For assistance with setup or troubleshooting, our support team is available to help.

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