This guide provides information on the software and hardware compatibility requirements for the Service Geeni mobile app. Please ensure your device meets the following specifications to enjoy optimal performance.
Android Compatibility
The Service Geeni mobile app will work for Android 5.1 Lollipop (API 22) and above.
Android Hardware Requirements
To ensure optimal performance of the Service Geeni mobile app, your Android device should meet the following hardware specifications:
CPU:Octa-core ARM Cortex-A53 / Cortex-A55 or equivalent (e.g., Snapdragon 450 / 460 / Helio G25 / Exynos 850)
Clock Speed: 1.8 GHz or higher
RAM: 3 GB (absolute minimum), 4 GB preferred
iOS Compatibility
The Service Geeni mobile app will work for iOS 11 and above.
What Happens If My Device Isn't to Spec?
If your Android version is lower than our specified version, you will not be able to install the app as the Google Play Store will block the installation. Similarly, if your iOS version is lower than our specified version, the Apple App Store will block the installation.
If your device's hardware specifications are below the minimum requirements, the app may install but you may experience noticeable slowdowns when navigating through the app, receiving updates, etc.
Broadband Speed
For the best experience, ensure you have a stable and fast broadband connection. Slow internet speeds can affect the app's performance, especially when downloading updates or using features that require internet connectivity.