Can't log in due to "No Shifts" message
If you've encountered this error, you need to set up engineer Shifts for your branch.
To do this:
Press the Settings cog icon.Then, select Engineers.
From there, you click the engineer calendar button at the top of the list of engineers.
This is where you can add Engineer Shifts. How you set that up is up to you.
If you don’t track shift data and want the engineers to be able to log on, then you only need to make one or two shifts, as they will appear as clickable options.
If you want accurate shift data, then you’ll need to add the appropriate shift patterns.
To get them logged on, they need at least one shift to choose from, and then they will be good to go.