Please find details below of the items included in this latest release.
Enhancements (3):
Improved Mobile Registration
We’re excited to introduce the first step in our new communications system for the mobile app. This is part of a series of improvements arriving early next year that will make communication with the app faster and smoother than ever.
For now, we’re rolling out a beta version of our new registration system. You can learn more in this article.
Instead of entering a registration password and carefully typing in an asset tag, you can now generate a QR code or short code for your engineers to quickly register new devices — simple, fast, and hassle-free.
During the beta, you can choose whether to use the new system or stick with the current password-based method. And don’t worry: any devices already registered will not need to be registered again.
Mobile Time Entry: Issues with Hours/Minutes Input
Previously, entering working hours and minutes on mobile was cumbersome and prone to errors. Users had to rely on increment/decrement arrows, and there were limitations and usability issues.
What’s new:
Users can now type time directly into the input fields, making entry faster and more intuitive.
The keypad behaves as expected without unnecessary default digits.
Hours and minutes sync seamlessly with the web application for accurate time tracking.
Key improvement: Time entry is no longer restricted to 24 hours per entry, giving users flexibility while maintaining proper validation for minutes.
This enhancement makes mobile time tracking more user-friendly and efficient.
Improved Performance When Starting Work on a Job
The delay experienced when starting work on a job, especially on devices with a large number of forms, has been significantly reduced, resulting in a faster and smoother experience.
Improved Printer Selection for QR Code Printing on Equipment
Printing QR codes for equipment is now smoother on Android devices. If no printers are paired, users see a clear message prompting them to pair a printer via Bluetooth settings. Printing now starts with a single tap, and the selection screen closes automatically, preventing duplicate print actions and making the process more intuitive.
Work done type added to Forms data dictionary
Forms data dictionary now includes a “Work Done Type” field in the WorkDoneNotesAttachments dataset.
Fixes (6):
Job Not Removed from In Progress Tab After Sending to Another Engineer
After sending a job to another engineer, it was not immediately removed from the sender’s “In Progress” tab, and the header still displayed “Working on job no…”. This has been fixed so jobs are removed instantly and the header updates correctly, improving workflow clarity.
Prevent Saving Jobs Without Mandatory Order Reference on Mobile
When raising a new job from the mobile app, users could save the job even if the mandatory “Order Reference” field was left empty. The app now checks whether the Order Reference has been entered before allowing the job to be saved. If the field is left blank, a clear validation alert is shown, and the job cannot be saved until the required information is provided.
Job Enquiry List: Enhanced Filtering, Colour Coding, and Layout
The Job Enquiry screen on mobile has received a major usability upgrade! Now, each job row is colour-coded based on its cost code, making it easier to visually distinguish jobs at a glance. You can also filter jobs by type (service or repair) and by priority, helping you quickly find the jobs that matter most.
Other improvements include:
Balanced column widths to fit more jobs on the screen and optimise space usage.
Word wrapping for long text fields (like Reason for Call), so important details are always visible.
Cleaner layout with less blank space, making the most of your device’s screen.
Scrolling Not Working on Samsung Galaxy A56 and Similar Devices
Users on Samsung Galaxy A56 and similar Android devices experienced freezing and unresponsive scrolling within the app. Now, users can navigate lists and content without any UI freezes or scroll lock issues, ensuring a consistent experience on all supported Android models.