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Trouble Shooting: Goods Received

J
Written by Jo Bigg
Updated over 3 months ago

Trouble Shooting Error Messages.

Attention Needed / Pop up Alerts.

The receiving quantity of an item cannot be more than the outstanding quantity.

If you receive this message:

  • Click OK.

  • Then, adjust quantities and save.


Nominal Code is Missing for PA Code.

When this alert occurs, it will inform you which code and branch the nominal codes are missing from.

  • To amend this, you need to head to System Defaults and edit that PA code.


Aggregate quantity on Bin locations should be equal to Receiving Quantity.

Action to take: Adjust quantities.


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Cannot click Good Receiving button

Action to take: Make sure you complete all mandatory fields, indicated with an Asterisk*.


Send to Pick

Please note that there are some items selected to Send To Pick, are you sure you want to continue?

Action to take: Click Yes to continue to send to Pick pack and dispatch.


Do you want to create the equipment?

Action to take: If Yes, enter equipment details and Save.


No Purchase Orders appear on the list.

  • Try selecting the branch to view the POs.

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