What is Route Optimisation?
We are excited to introduce our Enhanced Route Optimisation feature, a major leap forward in operational efficiency, cost savings, and environmental responsibility.
This new release intelligently plans routes for engineers to minimise fuel consumption, reduce operational costs, and maximise productivity, all while ensuring service quality and SLA compliance.
Key Benefits
The core feature of this release is the optimisation of routes for engineers. By implementing advanced route optimisation settings and automated job assignment processes, users can expect the following benefits:
Cost Reduction: Continuously optimised routes deliver substantial fuel and cost savings, ensuring your operations run more economically.
Improved Efficiency: Automated job assignments streamline scheduling, reduce manual effort, and ensure engineers are assigned based on availability, location, and priority.
Enhanced Resource Utilisation: Smarter routing and job allocation ensure minimum downtime and maximum engineer productivity.
SLA Compliance: Jobs are prioritised and scheduled to meet SLA requirements, improving delivery time and customer satisfaction.
Route Optimisation Settings
You can gain granular control over the parameters for both Branches and Engineers, delegating routes and specifying their starting locations.
Key Features:
Branch Routing Inclusion: Easily include or exclude branches from the optimisation via a new flag in the branch maintenance screen.
Routing Days: Define specific days for routing; Monday through Friday are included by default.
System defaults new fields: The New system default fields allow the feature to assign costs to jobs lacking detailed data, maintaining efficiency in all scenarios.
Engineer Settings: The engineer's profile now has a flag, which determines inclusion in the routing process. Engineers can start from either home or a depot, with mandatory postcode fields for accurate routing. New fields support optimal routing, with a fallback to default values if any information is incomplete.
Optimised Planning for Engineers
Every evening, the system automatically generates next-day optimised job plans per branch.
Key Features:
Job Differentiation: The system differentiates between jobs with a planned date and ad hoc jobs with or without an SLA.
Cost Improvement Notifications: Every 10 minutes, the system checks for cost improvements in the latest plan. If the cost improvement exceeds £5 for the day, a notification is triggered to inform users of the new plan.
Unplanned Tasks: The new plan will list unplanned tasks that the system was unable to optimise, with indicators for high and low SLA jobs.
View Route Details
Users can now access a 'View Route Details' page that displays comprehensive job details for an engineer's next day schedule. This allows users to review and understand the specifics of each job, including the associated times, and compare the before and after statistics of route optimisation.
Key Features:
Job Details: See a full list of jobs for the engineer’s day, including:
Route No
Job No
Priority
Target Time
Customer Name
Site ID
Statistics Tab: The Statistics Tab provides pre- and post-optimisation metrics for fuel usage, mileage, and travel time.
Maps Visualisation: Two maps are displayed on the right, the top map shows the routes engineers would have taken with manual job assignments, while the bottom map displays the improved, optimised routes.
Want to see it in action?
We can show you how Route Optimisation could save time, reduce mileage, and boost your team’s output using your real job data.
To book a demo, please email [email protected]